Mobile broadband provider Orange has come out on top once more in a recent survey carried out by YouGov which compared all of the mobile broadband operators in the UK based on real user experiences.
YouGov, which is an independent organisation, compiled data relating to various key areas in mobile broadband and Orange came out at the top of 9 of these lists.
The survey revealed that customer satisfaction is one of Orange’s many strong points, along with the reliability of its mobile broadband connections. Orange was also top dog when it came to upload speeds, which few consider when comparing wireless broadband prices and its mobile broadband products are also deemed to be easier to use than some other providers.
The last YouGov survey of mobile broadband providers was published back in October 2009 and it also found that Orange was generally considered to be one of the best mobile broadband operators in the UK at the time.
Orange’s broadband’s Asif Aziz said that he and his firm were glad to have been voted to the top of the mobile broadband charts once more and that it was representative of the hard work that had been put into their products and deals.
Mr Aziz also said that Orange put its popularity down to the quality of its mobile broadband networks in combination with the high levels of customer service that it attempted to offer to all of its mobile broadband users.
Simple Broadband’s Simon Gerrard commented “Orange is leading the way in terms of customer service, spreading the good word about mobile broadband. Other providers may offer faster download speeds, but it is clear from this new survey that a significant proportion of customers are interested in quality and not quantity when comparing wireless broadband prices.”

0 Comments
There are no comments yet, why not be the first?